Otter.ai

Meeting transcription with speaker labels and automatic summaries.

Open official site otter.aiFree tier available · from $17/moAI Office Tools AI Audio & Voice

Otter joins calls on Zoom, Meet and Teams, transcribes with speaker attribution, and produces summaries and action items afterwards. The value is in not having to take notes while also participating in the conversation.

Otter is judged on one thing in practice: whether the transcript is accurate enough that you stop checking it. That threshold depends far more on your audio — accents, crosstalk, a bad room — than on the vendor, so a trial on your actual recordings is worth more than any accuracy claim. The second question is where the recordings go, because meeting audio is usually the most sensitive content a team hands to an outside service without thinking about it.

Our take

Meeting transcription is the most reliably useful thing in the office category, and this is one of the more established options. It removes a task nobody wanted and the failure mode is mild — a mediocre summary rather than anything costly. The question worth asking is not whether it works but what happens to the recordings.

Last checked 2026-07-26

Best for

Recurring meetings where notes are always someone's chore
Interviews and calls you need to search later

Limitations

Accuracy drops with accents, crosstalk and poor audio
Summaries can miss the decision while capturing the discussion
Speaker attribution needs correcting more often than you would like

When to pick something else

Conversations covering material that should not sit on a third-party server
Jurisdictions or meetings where recording without notice is a legal problem

Key features

Joins calls automatically and transcribes live
Speaker identification
Summaries and extracted action items

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